Effects of online store attributes on customer satisfaction and repurchase intentions
Ruby Roy Dholakia; Miao Zhao
| Year of publication: |
2010
|
|---|---|
| Authors: | Dholakia, Ruby R. ; Zhao, Miao |
| Published in: |
International journal of retail & distribution management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-0552, ZDB-ID 1026884-4. - Vol. 38.2010, 6/7, p. 482-496
|
| Subject: | Online-Handel | Online retailing | Website | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | 2003-2004 |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003988611