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Refining treatment toward customer : how leader affiliative humor polishes hotel employee customer-oriented prosocial behavior
Yang, Fu, (2025)
Detriments of exploitative leadership in the hotel industry : role of conspiracy beliefs and forgiveness climate
Fatima, Tasneem, (2023)
Emotional labour and its psychometric outcomes on the service providers of the hotel industry
Saini, Dipneet, (2020)
The role of hotel owners : the influence of corporate strategies on hotel performance
Xiao, Qu, (2012)
Work-family balance as a potential strategic advantage : a hotel general manager perspective
Xiao, Qu, (2010)
International hotel development : a study of potential franchisees in China
Xiao, Qu, (2008)