Effects of positive customer-to-customer service interaction
| Year of publication: |
2012
|
|---|---|
| Authors: | Yoo, Jaewon (Jay) ; Arnold, Todd J. ; Frankwick, Gary L. |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 1897731. - Vol. 65.2012, 9, p. 1313-1321
|