Effects of satisfaction, trust and alternative attractiveness on switching intentions in industrial customers
Yu-Xiang Yen and Der-Juinn Horng
| Year of publication: |
2010
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|---|---|
| Authors: | Yen, Yu-xiang ; Horng, Der-juinn |
| Published in: |
International journal of management & enterprise development : IJMED. - Olney, Bucks. : Inderscience, ISSN 1468-4330, ZDB-ID 21416436. - Vol. 8.2010, 1, p. 82-101
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009850768