Effects of service quality and customer satisfaction on loyalty of bank customers
Year of publication: |
2021
|
---|---|
Authors: | Supriyanto, Achmad ; Wiyono, Bambang Budi ; Burhanuddin, Burhanuddin |
Published in: |
Cogent Business & Management. - Abingdon : Taylor & Francis, ISSN 2331-1975. - Vol. 8.2021, 1, p. 1-17
|
Publisher: |
Abingdon : Taylor & Francis |
Subject: | service quality | customer satisfaction | customer loyalty |
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