Effects of utilitarian and hedonic emotion on the use of online banking services
Year of publication: |
2021
|
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Authors: | Hung, Wei-Hsi ; Tseng, Chih-Lang ; Chang, Fang-Kai ; Ho, Chin-fu |
Published in: |
Journal of global information management. - Hershey, Pa. : IGI Global, ISSN 1533-7995, ZDB-ID 2070054-4. - Vol. 29.2021, 6, Art.-No. 5, p. 1-20
|
Subject: | Hedonic Emotions | Online Banking | Post-Adoption Behavior | User Experiences | Utilitarian Emotions | Emotion | Electronic Banking | Electronic banking | Konsumentenverhalten | Consumer behaviour | Utilitarismus | Utilitarianism | Dienstleistungsqualität | Service quality | Innovationsakzeptanz | Innovation adoption | Hedonischer Preisindex | Hedonic price index | Kundenzufriedenheit | Customer satisfaction |
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