Effects of web site characteristics on customer loyalty in B2B e-commerce: evidence from Taiwan
| Year of publication: |
2013
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|---|---|
| Authors: | Hsu, Li-Chun ; Wang, Kai-Yu ; Chih, Wen-Hai |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 33.2013, 11 (1.8.), p. 1026-1050
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