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Performance-Based Contracts for Outpatient Medical Services
Jiang, Houyuan,
Private health care as a supplement to a public health system with waiting time for treatment
Hoel, Michael, (2000)
Profit-oriented shift scheduling of inbound contact centers with skills-based routing, impatient customers, and retrials
Helber, Stefan, (2007)
Characterization and computation of optimal policies for operating an M/G/1 queuing system with remocable server
Bell, Colin E., (1971)
Optimal operation of an M/G/1 priority queue with removable server
Bell, Colin E., (1973)
Optimal operation of an M/M/2 queue with rempvable servers
Bell, Colin E., (1980)