Electronic customer relationship management applications and consumer trust in e-commerce
Athina Lazakidou; Stamatia Ilioudi; Konstantinos Siassiakos
| Year of publication: |
2008
|
|---|---|
| Authors: | Lazakidou, Athina ; Ilioudi, Stamatia ; Siassiakos, Konstantinos |
| Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795-X. - Vol. 2.2008, 3, p. 262-275
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| Subject: | Electronic Commerce | E-commerce | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003779497