Electronic retailing and distribution of services: cyber intermediaries that serve customers and service providers
| Year of publication: |
2002
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|---|---|
| Authors: | La, Khanh V. ; Kandampully, Jay |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 12.2002, 2, p. 100-116
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