Electronic Service Quality and Routes to Site Commitment: The Case of an Online Film Ticketing Service
| Year of publication: |
2010
|
|---|---|
| Authors: | Siu, Noel Yee-Man ; Zhang, Jun-Feng ; Lam, Yim-Yim |
| Published in: |
Journal of international consumer marketing. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 0896-1530, ZDB-ID 1080285x. - Vol. 22.2010, 3, p. 293-308
|