The elicitation of frontline, customer-contact, hotel employee innovative behavior : illuminating the central roles of readiness for change and absorptive capacity
Year of publication: |
August 2018
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Authors: | Chang, Song ; Way, Sean A. ; Cheng, Derek H. K. |
Published in: |
Cornell hospitality quarterly : CQ. - Thousand Oaks, Calif. : Sage, ISSN 1938-9655, ZDB-ID 2410284-2. - Vol. 59.2018, 3, p. 228-238
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Subject: | innovative behavior | readiness for change | absorptive capacity | perceived high-investment human resource practices | Organisatorischer Wandel | Organizational change | Absorption | Innovation | Hotellerie | Hotel industry | Personalmanagement | Human Resource Management | Kognition | Cognition | Lernende Organisation | Learning organization | Innovationsmanagement | Innovation management |
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