Elucidating the role of digital technologies in bridling the ramifications of COVID-19 in restaurant services : moderation of pandemic susceptibility and severity
Abhijeet Biswas
| Year of publication: |
2023
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|---|---|
| Authors: | Biswas, Abhijeet |
| Published in: |
The international journal of productivity and performance management. - Bradford : Emerald, ISSN 1758-6658, ZDB-ID 2024364-9. - Vol. 72.2023, 10, p. 3048-3075
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| Subject: | Customers' perceived value | Digital technologies | Food quality | Perceived pandemic severity | Perceived pandemic susceptibility | Perceived service quality dimensions | Dienstleistungsqualität | Service quality | Coronavirus | Konsumentenverhalten | Consumer behaviour | Digitalisierung | Digitization | Kundenzufriedenheit | Customer satisfaction | Gastronomie | Restaurant industry | Epidemie | Epidemic | Produktqualität | Product quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJPPM-02-2022-0086 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014431874