Emergent Internet technology applications for relationship marketing : a customer-centered view
Year of publication: |
2003
|
---|---|
Authors: | Shapiro, Jon M. ; Romano, Jr., Nicholas C. ; Mittal, Banwari |
Published in: |
Customer relationship management in electronic markets. - Binghamton, NY : Best Business Books, ISBN 0-7890-1944-2. - 2003, p. 85-108
|
Subject: | Informationstechnik | Information technology | Informationssystem | Information system | Marketingmanagement | Marketing management | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Konsumentenverhalten | Consumer behaviour |
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