Emoticons are not for everyone : the role of congruence between hotel brand positioning strategies and communication style in enhancing customers' brand attitude and booking intention
Year of publication: |
2021
|
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Authors: | Hegner, Sabrina ; Lotze, Carlotta ; Beldad, Ardion Daroca |
Published in: |
Tourism and hospitality research : THR. - London : Sage Publications, ISSN 1742-9692, ZDB-ID 2094553-X. - Vol. 21.2021, 3, p. 317-329
|
Subject: | Communication style | brand positioning | consumer attitude | experiment | structural equation model | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Kommunikation | Communication | Strukturgleichungsmodell | Structural equation model | Markenimage | Brand image | Hotellerie | Hotel industry | Marketingmanagement | Marketing management | Beziehungsmarketing | Relationship marketing |
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