Emotional intelligence and neuro-linguistic programming : new insights for managers and engineers

The relationship between emotional intelligence and job performance : an evidence-based literature review with implications for scientists and engineers -- Mark L. Lengnick-Hall and Christopher B. Stone -- Emotional Intelligence : Telling the history and discovering the models / Ana Lúcia Rodrigues and Carolina Feliciana Machado -- How Japanese Managers Use NLP in Their Daily Work / Yasuhiro Kotera and William Van Gordon -- Neurolinguistic programming for managers and engineers as evidence-based practitioners / Tomasz Witkowski and Stawomir Jarmuz -- The evolution of cultural intelligence (CQ) and its impact on individuals and organizations / Cláudia Sofia Fanha Moura and Carolina Feliciana Machado.