Emotional labor within teams : outcomes of individual and peer emotional labor on perceived team support, extra-role behaviors, and turnover intentions
William J. Becker, Russell Cropanzano, Phoenix Van Wagoner, and Ksenia Keplinger
| Year of publication: |
February 2018
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| Authors: | Becker, William ; Cropanzano, Russell ; Van Wagoner, Phoenix ; Keplinger, Ksenia |
| Published in: |
Group & organization management : an international journal. - Thousand Oaks : SAGE Publications, ISSN 1059-6011, ZDB-ID 1109527-1. - Vol. 43.2018, 1, p. 38-71
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| Subject: | emotional labor | deep acting | surface acting | team support | turnover intentions | Arbeitsgruppe | Team | Emotion | Arbeitszufriedenheit | Job satisfaction | Arbeitsmobilität | Labour mobility | Arbeitsverhalten | Work behaviour | Arbeitsleistung | Job performance | Stress | Work stress | Soziale Beziehungen | Social relations | Mitarbeiterbindung | Employee retention |
| Type of publication: | Article |
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| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1059601117707608 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011857697