Emotional labour in service work : psychological flexibility and emotion regulation
Michal Biron; Marc van Veldhoven
| Year of publication: |
2012
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|---|---|
| Authors: | Biron, Michal ; Veldhoven, Marc van |
| Published in: |
Human relations. - Thousand Oaks, Calif. [u.a.] : Sage Publ., ISSN 0018-7267, ZDB-ID 203771-3. - Vol. 65.2012, 10, p. 1259-1282
|
| Subject: | Dienstleistungsberufe | Service workers | Anforderungsprofil | Occupational profile | Emotion | Stress | Work stress | Personalentwicklung | Human resource development | Coping-Strategie | Coping strategy | Kognition | Cognition | Kontingenztheorie | Contingency theory | Persönlichkeitspsychologie | Personality psychology |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009659422