Emotions and salesperson propensity to leave : the effects of emotional inelligence and resilience
Belén Bande; Pilar Fernández-Ferrín; José A. Varela; Fernando Jaramillo
| Year of publication: |
2015
|
|---|---|
| Authors: | Bande, Belén ; Fernández-Ferrín, Pilar ; Varela, José A. ; Jaramillo, Fernando |
| Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 44.2015, p. 142-153
|
| Subject: | Turnover | Emotional intelligence | Resilience | Emotional exhaustion | Servant leadership | Emotion | Intelligenz | Intelligence | Coping-Strategie | Coping strategy | Verkaufspersonal | Salespeople | Führungsstil | Leadership style | Stress | Work stress |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010481955