Empirical analysis of the Baldrige Criteria as both an organisational performance measure and a theoretical model
| Year of publication: |
2011
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|---|---|
| Authors: | Jayamaha, Nihal Palitha ; Grigg, Nigel Peter ; Mann, Robin Stephen |
| Published in: |
Measuring business excellence : the journal of organizational performance management. - Bingley : Emerald Group Publ, ISSN 1368-3047, ZDB-ID 20381335. - Vol. 15.2011, 1 (22.3.), p. 20-34
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