Employee Assistance Programmes : Theory and Practical Applications

Cover -- Title Page -- Endorsements -- Copyright -- Full Title Page -- Acknowledgements -- TABLE OF CONTENTS -- ABOUT THE AUTHORS -- PREFACE -- Chapter 1 NATURE AND VALUE OF AN EAP -- INTRODUCTION -- WHAT IS AN EAP? -- THE HISTORICAL DEVELOPMENT OF EAPs IN SOUTHAFRICA AND INTERNATIONALLY -- International history of the development of EAPs -- South African history of the development of EAPs -- EAPs AS A MULTI-PROFESSIONAL FIELD -- THE DIFFERENT DIMENSIONS OF AN EAP -- Psychological dimension -- Occupational health dimension -- Human resources dimension -- Social dimension -- EAPs IN THE WORLD OF WORK -- ROLES AND FUNCTIONS OF EAPs -- Individual level -- Team and group level -- Organisational level -- CONCLUSION -- Chapter 2 EAP NEEDS ANALYSIS AND SCOPE OF PRACTICE -- INTRODUCTION -- WHAT IS A NEEDS ASSESSMENT? -- THE STEPS IN AN EAP NEEDS ASSESSMENT -- DATA COLLECTION AND ANALYSIS PROCESS -- Qualitative data collection and analysis -- Quantitative data collection and analysis -- Needs analysis report -- SCOPE OF EAPs -- Employee assessment, counselling and therapeutic services -- EAPs as a support service to managers and supervisors -- EAP services to the organisation -- PRINCIPLES OF EAPs -- Principle I: An EAP is a job-based strategy for helping employees solve their problems -- Principle II: Constructive confrontation is used to motivate employees to resolve their problems and overcome denial -- Principle III: Counselling is used to help employees solve their problems, when it is clear that these problems are beyond the employees' control -- EAP principles according to the Employee Assistance Professionals Association (EAPA) -- EAPS principles according to the Employee Assistance Professionals Association of South Africa (EAPA-SA) -- CONCLUSION -- Chapter 3 INITIATION OF AN EAP -- INTRODUCTION -- WORK ADJUSTMENT, MALADJUSTMENT AND DYSFUNCTION