Employee engagement through effective performance management : a practical guide for managers

Acknowledgments -- The performance management process and employee engagement : an introduction -- Understanding performance appraisal -- Building a climate of trust -- Setting meaningful and effective goals -- Meeting the feedback challenge -- Recognizing employee performance -- Learning about 360-degree feedback -- Coaching for success -- Managing employee and team learning and development -- Managing and preventing employee burnout -- A closing look at performance management and employee engagement -- References -- Author index -- Subject index