Employee service performance and collective turnover : examining the influence of initiating structure leadership, service climate and meaningfulness
Fred O Walumbwa, I-Chieh Hsu, Cindy Wu, Everlyne Misati, Amanda Christensen-Salem
Year of publication: |
2019
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Authors: | Walumbwa, Fred O. ; Hsu, I-Chieh ; Wu, Cindy ; Misati, Everlyne ; Christensen-Salem, Amanda |
Published in: |
Human relations : towards the integration of the social sciences. - New York, NY [u.a.] : Springer Science + Business Media B.V., ISSN 1573-9716, ZDB-ID 1492301-4. - Vol. 72.2019, 7, p. 1131-1153
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Subject: | collective turnover | leadership | meaningfulness and motivation | multi-level | service climate | service performance | Dienstleistungsqualität | Service quality | Führungsstil | Leadership style | Dienstleistungssektor | Service industry | Leistungsmotivation | Work motivation | Betriebsklima | Work climate | Unternehmenserfolg | Firm performance |
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