Empowering leadership and the influence of a humorous work climate on service employees' creativity and innovative behaviour in frontline service jobs
Terje Slåtten; Göran Svensson and Sander Sværi
| Year of publication: |
2011
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|---|---|
| Authors: | Slåtten, Terje ; Svensson, Göran ; Sværi, Sander |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 24739625. - Vol. 3.2011, 3, p. 267-284
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009890297