Enabling customer co-creation behavior at a distance : the case of patients using self-monitoring handheld devices in healthcare
Le Nguyen Hau, Pham Ngoc Thuy
| Year of publication: |
2022
|
|---|---|
| Authors: | Le Nguyen Hau ; Pham Ngoc Thuy |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 16.2022, 1, p. 99-123
|
| Subject: | Adherence | Consultation | Capability | Healthcare | Handheld Devices | Self-efficacy | Gesundheitsversorgung | Health care | Kundenintegration | Customer integration | Patienten | Patients | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-021-00451-y [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013172567