Enabling "managed activism" : the adoption of call centres in Australian, British and US trade unions
John Lund and Christopher Wright
| Year of publication: |
2009
|
|---|---|
| Authors: | Lund, John R. ; Wright, Christopher |
| Published in: |
New technology, work and employment. - Oxford : Blackwell, ISSN 0268-1072, ZDB-ID 722783-8. - Vol. 24.2009, 1, p. 43-59
|
| Subject: | Gewerkschaft | Trade union | Callcenter | Call centre | Kundenservice | Customer service | Vergleich | Comparison | Australien | Australia | Großbritannien | United Kingdom | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003822617