Engagement capability, innovation intensity and firm performance : the role of competitive intensity
Year of publication: |
2020
|
---|---|
Authors: | Anning-Dorson, Thomas ; Nyamekye, Michael Boadi |
Published in: |
Journal of African business. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1522-9076, ZDB-ID 2112760-8. - Vol. 21.2020, 4, p. 493-508
|
Subject: | capability | co-creation | competitive intensity | Customer engagement | service firm performance | service innovation | Unternehmenserfolg | Firm performance | Innovation | Kundenintegration | Customer integration | Dienstleistungssektor | Service industry | Wettbewerb | Competition | Wettbewerbsvorteil | Competitive advantage | Innovationsmanagement | Innovation management | Beziehungsmarketing | Relationship marketing | Dynamische Kompetenzen | Dynamic capabilities | Wettbewerbsstrategie | Competitive strategy |
-
Customer involvement capability and service firm performance : the mediating role of innovation
Anning-Dorson, Thomas, (2018)
-
Otache, Innocent, (2024)
-
Zhang, Meng Di, (2022)
- More ...
-
Impact of customization and innovation on hospitality firms' performance
Tweneboah-Koduah, Ernest Yaw, (2020)
-
Nyamekye, Michael Boadi, (2024)
-
Enhancing service firm performance through customer involvement capability and innovativeness
Anning-Dorson, Thomas, (2018)
- More ...