Engaging consumers on new integrated multichannel retail settings : challenges for retailers
Year of publication: |
2015
|
---|---|
Authors: | Pantano, Eleonora ; Viassone, Milena |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 25.2015, p. 106-114
|
Subject: | Multichannel marketing | Retailing | Technology management | Shopping experience | Consumer behaviour | Cross-channel free riding | Konsumentenverhalten | Einzelhandel | Retail trade | Vertriebsweg | Distribution channel | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Multikanalvertrieb | Multichannel strategy | Trittbrettfahrerverhalten | Free rider problem | Marketing |
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