Perception about people’s behaviour during emergencies defines, to a large extent, the course of planning and resource allocation for community emergency response as well as development of mitigation measures. During the past decade, there has been a paradigm shift in the approach to disaster management. A recent trend has been to encourage more community participation as opposed to the top-down approach of the past. It is believed that community participation will bring about a comprehensive and accurate appreciation of people’s perception regarding hazards, risk, vulnerability, and resilience, and this research is an attempt to achieve just that. In order to accomplish our goal, we engaged a group of women that would typically fall into the category of “vulnerable group” in a focus group interview setting. The participants were mainly over 40 years old, the majority with little education, unemployed, facing language barriers, of low income, and reliant on public transit. Many participants identified that they lived in the vicinity of rivers, lakes, railways, or power plants, but did not seem to be aware of their exposure to potential threats—indicating a lack of education and awareness. The most common hazards and mitigation measures they were aware of, included floods (including basement flooding), fire, fire alarm, and smoke detectors. Additionally, illness and loneliness were mentioned as factors contributing to their increased vulnerability, hence reduced resiliency. With the help of the focus group members’ participation, we were able to discuss the importance of communities being aware of their surroundings, available resources and help, and permit them to voice their concerns in order to be able to cope during emergencies. We trust and hope that more community participation will lead to stronger and more resilient cities. Copyright Springer Science+Business Media B.V. 2013
