Enhancing business performance of hotels: The role of innovation and customer orientation
| Year of publication: |
2013
|
|---|---|
| Authors: | Grissemann, Ursula ; Plank, Andreas ; Brunner-Sperdin, Alexandra |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 10742645. - Vol. 33.2013, p. 347-356
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