Enhancing consumer engagement in an online brand community via user reputation signals : a multi-method analysis
Year of publication: |
2019
|
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Authors: | Hanson, Sara ; Jiang, Lan ; Dahl, Darren W. |
Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 47.2019, 2, p. 349-367
|
Subject: | Online brand community | Reputation | Engagement | Marketing strategy | Role clarity | Social Web | Social web | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing | Marketingmanagement | Marketing management | Markenführung | Brand management | Markenimage | Brand image | Kundenintegration | Customer integration | Firmenimage | Corporate reputation | Beziehungsmarketing | Relationship marketing | Markenartikel | Brand | Markentreue | Brand loyalty | Online-Handel | Online retailing |
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