Enhancing customer happiness through corporate social responsibility : unveiling the impact of CSR on customer well-being
Year of publication: |
2024
|
---|---|
Authors: | Lee, Cheonglim ; Kwon, Yongju ; Yi, Youjae |
Published in: |
Asia marketing journal. - [Seoul] : Korean Marketing Association, ISSN 2765-6500, ZDB-ID 3119030-3. - Vol. 25.2024, 4, Art.-No. 4, p. 219-230
|
Subject: | Corporate social responsibility | Happiness | Warmth | Competence | Service type | Credence | Experience | Corporate Social Responsibility | Zufriedenheit | Satisfaction | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Lebensqualität | Quality of life |
-
Impact of experience on emotional well-being and loyalty
Baloglu, Seyhmus, (2019)
-
Huang, Yu-Chih, (2019)
-
How CSR and well-being affect work-related outcomes : a hospitality industry perspective
Guzzo, Renata F., (2022)
- More ...
-
When perspective-taking fails to inhibit customer aggression toward service employees
Kwon, Yongju, (2023)
-
Kwon, Yongju, (2022)
-
Kwon, Yongju, (2019)
- More ...