Enhancing customer perception of co-production knowledge sharing : navigating scepticism and leveraging prosociality to unlock active feedback behaviour in co-creation

Shadrach Twumasi Ankrah, Zheng He, Jason Kobina Arku and Lydia Asare-Kyire

Year of publication:	2025
Authors:	Ankrah, Shadrach Twumasi ; He, Zheng ; Arku, Jason Kobina ; Asare-Kyire, Lydia
Subject:	Co-production \| Complexity \| FsQCA \| Knowledge sharing \| M-payment \| Social exchange theory (SET) \| Structural equation modelling \| Value co-creation \| Wissenstransfer \| Knowledge transfer \| Kundenintegration \| Customer integration \| Strukturgleichungsmodell \| Structural equation model \| Austauschtheorie \| Social exchange theory \| Betriebliche Wertschöpfung \| Value creation \| Wissensmanagement \| Knowledge management \| Beziehungsmarketing \| Relationship marketing \| Verhalten in Organisationen \| Organizational behaviour

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Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1108/JKM-01-2024-0076 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

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