Enhancing customer service through the Internet of Things and digital data streams
Blake Ives ; Biagio Palese ; Joaquin A. Rodriguez
| Year of publication: |
December 2016
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|---|---|
| Authors: | Ives, Blake ; Palese, Biagio ; Rodriguez, Joaquin A. |
| Published in: |
MIS quarterly executive. - Atlanta, GA : Association for Information Systems (AIS), ISSN 1540-1979, ZDB-ID 2183465-9. - Vol. 15.2016, 4, p. 279-297
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| Subject: | Kundenservice | Customer service | Internet der Dinge | Internet of things | Data Mining | Data mining | Kundenwert | Customer value |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011591792