Enhancing hospital benchmarking : a multidimensional approach to quality assessment in Portugal
Year of publication: |
2024
|
---|---|
Authors: | Ricardo, Alexandre ; Costa, Ana Sara ; Figueira, José Rui |
Published in: |
Socio-economic planning sciences : the international journal of public sector decision-making. - Amsterdam [u.a.] : Elsevier Science, ISSN 0038-0121, ZDB-ID 1491145-0. - Vol. 93.2024, Art.-No. 101899, p. 1-23
|
Subject: | Criteria hierarchy | Multiple criteria decision aiding | Public hospitals | Quality assessment | Krankenhaus | Hospital | Portugal | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Benchmarking |
-
Hospital service quality evaluation with IVIF-PROMETHEE and a case study
Tuzkaya, Gülfem, (2019)
-
Evaluation of quality in health services : the customer satisfaction as an input for Fuzzy TOPSIS
Melo, Fagner José Coutinho de, (2024)
-
Gregório, Beatriz Cagigal, (2024)
- More ...
-
Ricardo, Alexandre, (2024)
-
Costa, Ana Sara, (2018)
-
Assigning a house for refugees : an application of a multiple criteria nominal classification method
Costa, Ana Sara, (2021)
- More ...