Enhancing informal learning to improve job satisfaction : Perspective of SMEs managers in Lithuania

Purpose – The paper aims to analyze the relationship between managers' informal learning and their job satisfaction in Lithuanian small and medium‐sized enterprises (SMEs). Design/methodology/approach – The methodology of the survey has been developed in respect to the ideas on informal learning and job satisfaction. The questionnaire on informal learning factors was developed by the author. Also, the adapted Minnesota Satisfaction Questionnaire was used. A representative sample of 173 SMEs managers in Lithuania was surveyed. Findings – The paper reveals the relationship between managers' informal learning and their job satisfaction in Lithuanian SMEs. Informal learning factors not only correlate with but also have an impact on job satisfaction. The survey findings correspond to similar surveys carried out in other countries. Research limitations/implications – The research could be replicated in large organizations as well as in other countries to confirm or deny the relations established in this survey. Practical implications – Understanding and managing informal learning factors can help improve job satisfaction in Lithuanian SMEs. Originality/value – The clarified concept of informal learning is presented. Also, the systematized set of informal learning factors is introduced and tested empirically.