Enhancing Staff Members′ Performance through Feedback and Coaching

Providing help through feedback is a key task of any manager. In the context of a performance management model, the ways in which managers can effectively provide ongoing performance feedback are explored. It is concluded that basic communication skills, such as attending, reflecting, exploring, self‐disclosing, and acceptance by the supervisor will enhance the effectiveness of feedback.

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Year of publication:	1990
Authors:	Hillman, Larry W. ; Schwandt, David R. ; Bartz, David E.
Published in:	Journal of Management Development. - MCB UP Ltd, ISSN 1758-7492, ZDB-ID 2020272-6. - Vol. 9.1990, 3, p. 20-27
Publisher:	MCB UP Ltd
Subject:	Job performance \| Management training \| Performance appraisal \| Communications

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Type of publication:	Article
Type of publication (narrower categories):	research-article
Language:	English
Other identifiers:	10.1108/02621719010135110 [DOI]
Source:	Other ZBW resources

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