Ensuring Service Quality for Campus Career Services Centers: A Modified SERVQUAL Scale
| Year of publication: |
2000
|
|---|---|
| Authors: | Engelland, Brian T. ; Workman, Letty ; Singh, Mandeep |
| Published in: |
Journal of marketing education : JME. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0273-4753, ZDB-ID 10459716. - Vol. 22.2000, 3, p. 236-245
|