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Using TOC in complex systems
Covington, John, (2010)
Eight Steps to Sustainable Change - Even when a transformation is sorely needed, initiatives to bring about change often fail miserably. An eight-step process can help achieve change by preparing the organization and managers, and then following through with specific actions to drive and embed the change.
Covington, John, (2002)
Five Assumptions - What you assume may cost you dearly
Covington, John, (2003)