Erfolgreiche Implementierung von CRM-Strategien
Oliver Götz und Manfred Krafft
| Year of publication: |
2010
|
|---|---|
| Authors: | Götz, Oliver ; Krafft, Manfred |
| Published in: |
Handbuch Kundenbindungsmanagement. - Wiesbaden : Gabler, ISBN 3-8349-1413-4. - 2010, p. 537-569
|
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | German |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003928724