ERP implementation in public healthcare, achievable benefits and encountered criticalities : an investigation from Italy
Andrea Chiarini and Emidia Vagnoni, Luca Chiarini
| Year of publication: |
2018
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|---|---|
| Authors: | Chiarini, Andrea ; Vagnoni, Emidia ; Chiarini, Luca |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 29.2018, 1, p. 1-17
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| Subject: | enterprise resource planning | public healthcare services | service operations efficiency | it implementation | Italy | Italien | ERP-System | ERP system | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Einführung | Implementation | Dienstleistungsqualität | Service quality | Prozessmanagement | Business process management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011849889