Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
Kaung-Hwa Chen; Hsiou-Hsiang Liu; Feng-Hsiang Chang
| Year of publication: |
2013
|
|---|---|
| Authors: | Chen, Kaung-hwa ; Liu, Hsiou-hsiang ; Chang, Feng-hsiang |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 35.2013, p. 122-132
|
| Subject: | Older adults | Wellness tourism | Customer service | Segmentation | Hotellerie | Hotel industry | Kundenservice | Ältere Menschen | Elderly people | Gesundheitstourismus | Health tourism | Urlaubsverhalten | Holiday behaviour | Marktsegmentierung | Market segmentation | Konsumentenverhalten | Consumer behaviour | Zielgruppe | Target group |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010225832