Essential outgoings? - Liverpool Victoria trains extrovert and introvert employees in different ways. Tony Miller and Adrian Furnham report on the benefits of such discrimination as revealed by a call-centre study
| Year of publication: |
1998
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|---|---|
| Authors: | Miller, Tony ; Furnham, Adrian |
| Published in: |
People management : the magazine for professionals in personnel, training and development. - London : Personnel Publ, ISSN 0031-5761, ZDB-ID 12215946. - Vol. 4.1998, 7, p. 52-53
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