Estimating performance form capabilities in business process improvement
Boyd A. Nicholds and John P.T. Mo
| Year of publication: |
2016
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|---|---|
| Authors: | Nicholds, Boyd A. ; Mo, John P. T. |
| Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 22.2016, 6, p. 1099-1117
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| Subject: | Change management | Capability | Risk assessment | Process improvement | Performance improvement | Performance effectiveness | Prozessmanagement | Business process management | Organisatorischer Wandel | Organizational change | Performance-Management | Performance management | Unternehmenserfolg | Firm performance | Qualitätsmanagement | Quality management | Performance-Messung | Performance measurement | Lernende Organisation | Learning organization |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/BPMJ-09-2015-0129 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011591055