Ethical dilemmas in call centres : how to survive in the modern sweatshops?
Sara Csillag, Sandor Takacs, Csaba Kiss and Roland Szilas
| Year of publication: |
2012
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|---|---|
| Authors: | Csillag, Sara ; Takacs, Sandor ; Kiss, Csaba Gy. ; Szilas, Roland |
| Published in: |
International journal of work innovation : IJWI. - Genève [u.a.] : Inderscience Enterprises, ISSN 2043-9032, ZDB-ID 2771769-0. - Vol. 1.2012, 1, p. 42-64
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| Subject: | call centres | CCs | emotional labour | burnout | business ethics | ethical dilemmas | moral imagination | Unternehmensethik | Business ethics | Callcenter | Call centre | Ethik | Ethics | Emotion | Arbeitsethik | Work ethics | Wirtschaftsethik | Economic ethics | Arbeitsbedingungen | Working conditions | Burnout | Arbeitspsychologie | Organizational psychology |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010362633