Ethics Training for Managers : Best Practice and Techniques

Intro -- Half Title -- Series Page -- Title Page -- Copyright Page -- Contents -- Acknowledgments -- Introduction -- Part I: Why invest in ethics training? -- 1. Why ethics in business matters -- Evidence from case studies -- Emissions scandal at Volkswagen -- Fake accounts scandal at Wells Fargo -- Data privacy scandal at Facebook -- Evidence from survey studies -- Measuring organizational ethics -- Organizational ethics and success -- Why ethics is good for business -- Conclusion -- References -- 2. Ethical decision making -- Key terms -- The 3 C's of ethical decision making -- Ethical culture -- How ethical decision making works -- Reason versus intuition -- Intuition plus reason -- Psychological factors -- Ethical knowledge -- Ethical skills -- Ethical personality -- Organizational factors -- Policies, codes, and norms -- Monitoring systems -- Hiring systems -- Training and development systems -- Conclusion -- References -- 3. Benefits of effective ethics training -- What is effective ethics training? -- Compliance versus ethics training -- Effectiveness -- What is an effect size? -- Cohen's d effect size -- Benefits of effective ethics training -- Improved trainee knowledge, skills, and decision making -- Stronger ethical culture -- Reduced organizational liability -- Conclusion -- References -- Part II: Best practices in ethics training implementation -- 4. A model of ethics training impact -- Outcomes of effective ethics training -- How to know if ethics training has an impact -- Model of ethics training impact -- Training effectiveness -- Evaluation methods -- Content -- Delivery methods -- Planning -- Feedback loop -- Transfer climate -- Conclusion -- References -- 5. Planning for training impact -- Organizational analysis -- Strategic goals -- Support for training -- Resources and roadblocks -- Identifying key competencies.