Ethnographic discovery of adverse events in patient online discussions : customer relationship management
Roy Rada
| Year of publication: |
2010
|
|---|---|
| Authors: | Rada, Roy |
| Published in: |
Strategic information systems ; Vol. 3. - Hershey, Pa. [u.a.] : Information Science Reference. - 2010, p. 1795-1803
|
| Subject: | Gesundheitsversorgung | Health care | Beziehungsmarketing | Relationship marketing | Social Web | Social web | Patienten | Patients | Ethnologie | Ethnology | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003911054