Evaluating Causal Effect Factors in Technological Management and Sustainability Using a Fuzzy-Dematel

The evaluation of technology management and sustainability has become a challenging topic. As high technology firms apply new technologies, managers expect their organizational and sustainability performance to increase. However, sustainability issues are multidimensional and turn into vital concerns for managers. The purpose of this study is to evaluate the causal effect possibilities related to sustainability in which new technologies are applied. This study provides the rationale for the causal effect, offers improvement schemes, and enriches academic literature. Using a fuzzy decision-making trial and evaluation laboratory, the proposed criteria were tested to generate suggestions on how managers would make the best practice and the most effective solutions. In conclusion, technology management has the greatest influence on sustainability. This finding offers new guidelines for professionals to recognize the causal effect factors leading to higher manufacturing performance while considering sustainability and new theoretical implications for academics, especially in operations management studies