Evaluating service quality dimensions as antecedents to outpatient satisfaction using back propagation neural network
Daniela Carlucci; Paolo Renna; Giovanni Schiuma
| Year of publication: |
2013
|
|---|---|
| Authors: | Carlucci, Daniela ; Renna, Paolo ; Schiuma, Giovanni |
| Published in: |
Health care management science. - Norwell, Mass. [u.a.] : Springer Science + Business Media, ISSN 1386-9620, ZDB-ID 1469148-6. - Vol. 16.2013, 1, p. 37-44
|
| Subject: | Service quality | Outpatients satisfaction | Artificial neural network | Dienstleistungsqualität | Kundenzufriedenheit | Customer satisfaction | Neuronale Netze | Neural networks | Arbeitszufriedenheit | Job satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009721779