Evaluating service quality of airports with integrating TOPSIS and VIKOR under fuzzy environment
Abolfazl Kazemi, Mahdi Yousefi Nejad Attari and Mojgan Khorasani
Year of publication: |
2016
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Authors: | Kazemi, Abolfazl ; Attari, Mahdi Yousefi Nejad ; Khorasani, Mojgan |
Published in: |
International journal of services, economics and management. - Genève : Inderscience Enterprises, ISSN 1753-0822, ZDB-ID 2422828-X. - Vol. 7.2015/2016, 2/4, p. 154-166
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Subject: | service quality | VIKOR | TOPSIS | fuzzy set | Dienstleistungsqualität | Service quality | Fuzzy-Set-Theorie | Fuzzy sets | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Flughafen | Airport | AHP-Verfahren | AHP approach |
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